Humans have been listening to our ‘AI-transcribed’ conversations for over a decade


It was a scandal. Third-party contractors, many working from places where data protection legislation is lax (or even non-existent), were listening and transcribing recordings of conversations from people who unwittingly believed robots were doing all the work. Conversations about work, finance, and romance were snooped upon, analyzed, and then typed up. I’m not talking about Facebook, or Apple, or Microsoft, or Google, or Amazon. In fact, I’m not talking about any of the big tech companies, all of whom are currently under scrutiny over their use of humans in AI transcription. Instead I’m talking about Spinvox. You might not be…

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